help
 Home  |  About us |  Whats new  |  Product  |  Contact US  |  Private room |  FAQ S |  Product Manuul  |  Shipping info | 
     
Warranty Terms & Conditions
Item(s) will be delivered from Hong Kong by TNT http://www.tnt.com/country/en_hk.html or EMS of China Post http://www.ems.com.cn/english-main.jsp
 
It/they will be tested over 12 hours by our QC before delivery. For any country, please send us an email for postage inquiry.
  •  

      Title: Shiping Rates
      Introduction:When contacting us for shipping rates, please provide the following information, so that we can determine:
      1) The best method of shipping and the lowest rates
      2) The destination city and country (include postal code if applicable)
      3) The nearest shipping port (for ocean), or the nearest international airport (for air cargo)
      4) The quantity and type of items which you are interested in Air cargo shipments can be quoted as "door-to-airport" or "door-to-door" (door-to-door might not be available for some locations). Ocean shipping is usually quoted as "door-to-port" which means that the price includes all transportation and documentation charges from our warehouse to the container holding yard at the destination port. Please note that customs duties, excise taxes, clearing fees, excess storage charges and local transportation in the destination country are NOT included in the shipping rate. Where applicable, those charges will be payable by you in your country. We are not able to provide information about these items as they vary from country to country. We also cannot provide information about import licenses (if any) required by your country. We advise you to investigate these matters with your local customs clearing agents and the local governing body that regulates international commerce in your country.

    •  
      Item will be posted out in 2 to 10 working days time after clearance of payment.
    • Insurance is not required. Postage and Insurance charges are negotiable.
    • We are absolutely not responsible for loss or damage of uninsured packages,as well as any TAX/DUTY required by your local customs!
    • No Add-On Sales Tax!!
    • For TNT or EMS , Delivery Speed takes 3 to 7 working days.
    • For Registered Mail, Delivery Speed takes 10 to 15 working days.
    • Item(s) will be posted to PayPal Confirmed Address Only.
    • Please also read our Shipping Terms and Conditions for further details.
      • Merchandise(s) will be dispatched in 2 to 10 working days time after the clearance of payment.
      • If payment is UNVERIFIED, merchandise(s) will be pended for at least 4 to 10 working days before delivery.
      • All merchandise(s) will be delivered from china by TNT or EMS or AIR-MAIL of china Post.
      • Tracking number will be provided after we have posted out the merchandise(s).
      • The format of the tracking number is  " xxxxxxxxx "or"EA xxxxxxxxx CN" or  "RRxxxxxxxxxCN".
      • The website for parcel tracking is: http://www.tnt.com/country/en_hk.html or EMS of China Post http://www.ems.com.cn/english-main.jsp
      • You are also welcome to request for another Express companies, we will quote the shipping cost for you.
      • Delivery speed takes another 3 to 7 working days.
      • Delivery speed also depends on the Customs Clearance Procedures of destination country. Sometimes, it may select incoming packages randomly for investigation. Normal duration of such process ranges from 1 to 21 working days. This will delay delivery speed. In some situations, customs may seizes incoming packages for 4 to even 6 months (without providing you with a reason). We ARE NOT RESPONSIBLE FOR any matters that relates to the Customs Clearance Procedures of your country, including the incurrance of customs delay, customs duty, any fee(s) and damage(s), etc. Please kindly understand that this is totally out of our control.
      • Please notice that we do not responsible for any customs duty / sales tax (in case) from the Customs of your country. All product(s) will be marked as "GIFT" on the Customs Declaration Form. The value of the item(s) will be declared when the Customs of your country requests us to do so.
      • The provision of your residential contact phone number will help to speed up Customs Clearance Process.
      • We reserve any right to ask for the provision of your residential contact phone number and your address proof.
      • Item(s) will be posted to PayPal Confirmed Address Only. Unless your positive feedback rating is over 15 or you have been a member of ebay for over 6 months.
      • The addressee MUST BE the one who bought the item(s). Merchandise(s) will be shipped to the address where you have registered with ebay and PayPal. We WILL NOT re-direct our product(s) to a third party person and a third party address.
      • In case that we are requested to post item(s) to a third party person and a third party address, we WILL definitely rejected it and the payment will be fully refunded.
      • All item(s) sent via China Post (or other freight companies) are carefully addressed and packed. However, we assume no liability for any delay in delivery or goods are being lost or damaged during delivery. If such an event should happen, we will assist you to track the item. If item(s) is / are being lost, we will claim compensation accordingly. Afterwards, we will post you a replacement / refund you the payment once the investigation is finalised. In such an event please allow up to 4-8 weeks for the investigation to be completed.
      • If problems occur, please contact us first before you initiate any action, we shall do our best to resolve it.
      • We reserve any rights to amend our Shipping Terms & Conditions without prior notice.
      • If you would have further concerns about the above terms and conditions, please feel free to contact us.

      We assume no liability if you have found misunderstood / did not read the above points.

    •  
       

      The Western Union address is as belowes:
      -First name is:Tianfeng

      - Last name is: Zhou

      -City:Zhongshan
      -Country:China
      -Post code :528415
      -Address: No. 78 Baolong road, Xiaolan, Zhongshan , Guangdong , China
      -We  will  need  the following information  from  you after you  have  sent   the  payment:
      - Money Transfer Control Number
      - Senders Name
      - Item name

      -Total amount send

      Bank Transfer:
      If you wish to pay using this method, kindly request our bank details along with your order.

      Beneficiany: ZHOU TIANFENG

      Account no.: 951530001903

      Bank name: INDUSTRIAL AND COMMERCIAL BANK OF CHINA (ASIA) LIMITED, SHAMSHUIPO BRANCH

      Bank address: G/F, 290 LAI CHI KOK ROAD ,SHAMSHUIPO,HONGKONG

      Bank telephone: 852-2725 5133

      Bank swift code: UBHKHKHH

      BENEFICIARY: SUNTOP TECHNOLOGY (HK) LIMITED

      USD ACCOUNT No.: 012 709 9205 6708

      BENEFICIARY ADDRESS: B2-0832 7/F KIN ON COMMERCIAL BUILDING 49-51 JERVOIS ST SHEUNG WAN HK

      BANK NAME: BANK OF CHINA ( HONG KONG ) CENTRAL DISTRICT BRANCH

      BANK ADDRESS: 136 DES VOEUX ROAD CENTRAL, HONG KONG

      SWIFT CODE: BKCHHKHHXXX

      CORRESPONDENT BANK: BANK OF CHINA ,NEW YOUK BRANCH (BKCHUS33XXX)

       

      Verified PayPal ID: kettywong5506549@hotmail.com

      Add 5% handling charges

       

       

       

       

        The Money gram address is as belowes:
      -First name is:Tianfeng

      - Last name is: Zhou

      -City:Zhongshan
      -Country:China
      -Post code :528415
      -Address: No. 78 Baolong road, Xiaolan, Zhongshan , Guangdong , China
      -We  will  need  the following information  from  you after you  have  sent   the  payment:
      - Money Transfer Control Number
      - Senders Name
      - Item name

      Total amount send

       
      • We do not accept Personal / Company Cheque and Postal Money Order.
      • Please also read our Payment Terms and Conditions for further details.
      • Sign up for PayPal; the fast, easy, and secure way to pay online.
       
       

      Please read the following points on Warranty before you bid / purchase this item. Do not place order if you do not accept these terms. Once you submit your order, it means that you have read, understand all the points below and agreed on / accepted them.

      • We provide our product(s) with ONE Year Manufacturer Warranty, starting from the date in which the product(s) has / have been successfully delivered.
      • Please also read our Return / Exchange Policy for further details.
      • We provide our merchandise(s) with 12 months warranty, starting from the date in which the merchandise(s) has / have been successfully delivered.
      • If merchandise(s) is / are defective within the warranty period, we will replace it / them with a new one after you have received the item(s) for 2 weeks (15 days). If you have received it / them for more than 2 weeks (15 days), we will repair the defective item(s) for you.
      • We ARE NOT responsible for all shipping costs, insurance fee, any other service charges and any loss when returning the defective merchandise(s) for replacement / repairation.
      • We are not responsible for shipping costs and insurance fee at any circumstances. They fee must be settled before we send out the new item(s) again.
      • Warranty label must not be broken. Otherwise, we will refuse to replace / repair the faulty item(s).
      • Returned item(s) must not be damaged by any means. Otherwise, no replacement / repairation will be made.
      • Please kindly ship us back the product(s) with a traceable means. In case that you cannot provide us with a tracking number, we reserve the right to refuse your request of replacement / repairation.
      • No refund will be made unless we initiate this option to you under the condition that you have successfully received the product(s) for less than 2 weeks (14 days).
      • No refund of shipping and insurance fee under any circumstances.
      • All accessories, manual, the product itself MUST BE in its¡¯ original condition and packing box. Otherwise, no refund will be made.
      • If we agree to make a refund, open-boxed merchandise is subjected to a 20% Restocking Fee where applicable. 80% of the unit price will be refunded within 14 business days after we have committed to refund you the payment.
      • If problems occur, please contact us first before you initiate any action, we shall do our best to resolve it.
      • We reserve any rights to amend the above points without prior notice.
      • If you would have further concerns about the above terms and conditions, please feel free to contact us.
      • We assume no liability if you have found misunderstood / did not read the above points.
      •  

      Please read the following Terms & Conditions carefully before you bid / purchase this item. Do not place order if you do not accept these terms. Once you submit your order, it means that you have read, understand all the points below and agreed on / accepted them.

      • We bare no responsibility if you have found misunderstood / did not read our terms.
      • Please kindly notice that we DO NOT RESPONSIBLE FOR any matters that relates to the Customs Clearance Procedures of your country, including customs delay, customs duty and product damage after the
      • clearance process, etc. Please kindly understand that this is totally out of our control.
      • If problems occur, please contact us first before you initiate any action, we shall do our best to resolve it.
      • We reserve any right to cancel any bids / transactions and refund you the payment.
      • We reserve all the right to amend our policies, terms and conditions without prior notice.

      Title: Trademarks, Patents and Copyright
      Introduction:The buyer must give us an authorization in writing that the trademarks, patent numbers or any other intellectual property which are used on the products are owned by the buyer. We will not take action to violate, alliterate, remove, alter, conceal or misuse any such marks, trade name or copyrights.

      Title: Develop New Product
      Introduction:Buyers are warmly welcome to develop new products with us. If the mould charge is borne by us while developing the new products, the buyer must assure us of an order quantity. We will have to sell , freely if the buyer cannot assure such a quantity. If the mould charge is borne by the buyer, we will make for the buyer at any quantity and will not sell to anyone else unless agreed by the buyer. A mould for a new product will not be made unless the price and quantity are agreed between the buyer and us.

      Title: Pricing
      Introduction:All prices are FOB Zhongshan China and shown in US dollars. Our prices are subject to a special quantity or condition such as minimun order quantity as stated.

      Title: Packing
      Introduction:All of our shipments are packed very carefully to ensure that they will arrive at your door undamaged. We have many years of experience in shipping both small and large orders so you can be assured that your purchases will arrive safely.
       
       
      No. 78 Baolong
      Road , Xiaolan Town ,
      Zhongshan City ,
      Guangdong Province.
      China

       

      Copyright © Suntop Technology (HK) Limited
      support by: qqw88.manage